Reminder Text Message Templates
Reminder messages are sent to customers before an upcoming service. We typically advise that these messages be sent 72-24 hours in advance, if the booking is made several days before the appointment date. These messages help to cut down on forgotten appointments and last minute cancellations.
Standard reminder text message template:
Reminder: #firstName, your appointment with #locationName is on #orderDate with an estimated arrival time between #arrivalWindow at #address. Please text us with any questions!
Reminder text message template with order number:
Reminder: #firstName, your appointment with #locationName is on #orderDate with an estimated arrival time between #arrivalWindow. Feel free to text with any questions! Your order number is #orderNumber
Reminder text message template with request to confirm:
Reminder: #firstName, your appointment with #locationName is on #orderDate. You will receive a call on the morning of your appointment with an estimated time of arrival. Please reply “C” to confirm your appointment!