Review Invite Text Message Templates
When using Chatavise, review invite text messages are triggered by a closed order, completed service, or a payment taken. You can simulate this experience by using the following templates to text your customers as soon as you are done serving them.
When asking for a review, we recommend personalizing the message as much as possible. The more connected to you, your employees, and your business the customer feels, the more likely they are to leave a review. There are a few levels of personalization that you can use:
Standard Review Invite Text Message Template:
Hello #firstName, thank you for choosing #locationName. How did we do today? #reviewInvite
Review Invite Text with Instructions:
Sometimes, our clients find that their customers struggle to follow through with leaving a review. In these cases, we advise they use a template like the following:
#firstName, thank you for choosing #locationName! How was your service? Please click the link to leave us feedback! #reviewInvite
Review Invite Text Message Template with Servicing Employee Name:
#greeting #firstName, #representativeName from #locationName! I hope we met your expectations. Could you please click the link to leave me feedback? #reviewInvite
Review Invite Text Message Template with Service Type:
This is #userName with #locationName! Thank you again for working with us for your [industry] needs! Would you please click this link and leave us a review? #reviewInvite
Plantilla de mensaje de texto de invitación de revisión estándar en español:
Gracias por venir a #locationName, espero que nuestro servicio haiga sido de su placer, si es tan amable de presionar el enlace y dejarnos una opinion de su visita. #reviewInvite
The following is an extremely personalized template for special scenarios, where a business may need to make a personal request to a smaller clientele for assistance boosting their review counts on a new profile:
Hey #firstName, this is #userName from #locationName. I hope all is well with you. I really need your help with a referral. Can you click the link below and leave me a 5 star review on Google? This should only take about 30 seconds to complete and it would help me out immensely. Thank you again for trusting us with your [home/service/appointment/business]! #reviewInvite