Mobile App Features
Inbox
One place to view your texts, emails, and messages from social platforms. Send and receive messages from one central location, and gain oversight of your team members’ messages as well. Never miss a thing!
Reviews
The Chatavise platform waits for actions that you decide on to occur in your service management software, like a paid invoice or completed meeting, to send the review request to every customer at the perfect moment for your business.
Custom
Surveys
Create custom surveys to get even more targeted information using review automation from customers about your employees and services. The Chatavise platform provides a wide variety of question and answer types so you can build the perfect survey.
Leaderboard
+ Rewards
Chatavise will automatically match reviews and surveys filled out by customers to the employee that assisted them, then populate a leaderboard of all employees based on customer satisfaction. Further enhance employee productivity by assigning point values to different types of feedback, and allow employees to cash in the points they earn for rewards you set within the Chatavise platform!
Scheduling Automation
Create meeting links to text your prospective customers and clients and streamline the meeting process. View a list of all upcoming meetings and make your you don’t miss a thing!
QR Creation
Create unlimited QR codes for opting in customers to promotional messaging, display during presentations and trade shows, and more!
Consolidated Inbox
View all of your messages from social platforms, email, SMS and more all in one place, with handy filters for ease of access.
Shared Inbox
All employees share the same inbox within the Chatavise platform. This allows for manager oversight, ensuring all customers are assisted in a timely and professional manner.
User Bio
Use QR codes or smart links to pass out your bio to new leads and connections, making it even easier to share all your information in one place. Include meeting links, social links, and website links and create a digital business card!
Two-Way Texting
Not all SMS platforms for businesses enable two-way texting, where business lines can receive the texts their customers send back. Two-way texting comes with all Chatavise subscriptions!
Unlimited Templates
Find yourself sending the same message over and over? Create as many templates as you need for your automated customer communication, including personalized snippets to ensure copied messages don’t sound generated.
Review Auto-Reply
Automatically post responses to positive Google reviews. Chatavise will randomly select a different “thank you” response from a list of over a dozen possible responses to ensure your business does not sound automated!
Case Notes
Every customer profile and new review gets a note section within the Chatavise platform. Here, team members can list customer preferences and summarize past experiences or conversations.