FAQs

Chatavise is for proactive business owners who put their customers first. Grow reviews, promote efficiency in the office and field, and save time through automated messaging, all while making customers feel in the loop and connected to the company.

Chatavise is tried and true in the Home Services industry, but that doesn’t mean it’s all we do! If you see our services and have an idea for how they can help you, don’t hesitate to reach out. We’d love to see if we can be a fit for your business.

Chatavise has a growing list of software we integrate with. If you don’t see your preferred CRM or service management software on our list, we’re happy to work with you to see if we can make some magic happen.

Text us using our chat widget below! We’ll help set up your account, teach you how to text, and then you’re off to the races!

As many as you like! Invite your whole team, or just use it for yourself. Whatever works best for your business!

We get this question all the time, and we’re so glad you asked! Chatavise automatically detects whether it is contacting a mobile or landline number. If you try to send a text to a landline, it will call the number instead and use a pre-recorded voice to deliver your message. It will even give the customer an option to be redirected to your main line if they have questions! We’ll make sure none of your customers fall through the cracks.

Chatavise works best if it is used to its full extent. We find that all of our customer touch points curate the perfect experience to culminate in a 5 star review for your company- the more connected the customer feels, the more likely they are to engage after the job! However, Chatavise is a fully customizable platform and if there are any features you would like to omit from your usage, just let us know and we will adjust those areas of your “customer journey” accordingly. We do not offer features a la carte and there is no decrease in price for not using certain features.

Yes! We have a dedicated team for both Support and Success- support to assist with technical issues, and success to help you reach your goals for your business. Sign up and meet your rep today!